Returns & Exchanges

At NTS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn items in their original packaging. Whether it is a size adjustment or a change of heart, our team is here to ensure your shopping experience remains seamless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original boxes with all tags attached and include the printed return authorization slip inside.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.